Your privacy is of our utmost importance, we will always keep your data safe and will never store your credit card information.  We use safe and secure methods via PayPal to process our payment transactions.  Your data may be used internally for analysis and marketing. Please ask us for opting out of of this usage.

In the UK 99% of items are delivered within 24 hours but due to the way the post office works we cannot guarantee a delivery time of 24 hours but we will always try our best to make sure everything is delivered on time.

International deliveries usually take between 5-15 working days. In some cases due to customs delays it can take around 20 working days.

If a cancellation is made before the delivery of the goods the refund will take 14 days for processing. If a cancellation is made within 7 days of receiving the goods the goods will need to be returned unused and unopened before a refund can be made.

If you do not receive the good we will endeavour to send replacements. We will make sure all goods are sent by Royal Mail recorded delivery and will need to be signed for. Goods will be posted to the address that you provide when you make a payment. If you require for us to send to a different address please let us know before ordering. We may not be able to send the goods to a different address other than the cardholders due to potential credit card fraud.

Goods that have a confirmed delivery to your address by Royal Mail is proof of delivery. We can provide a tracking number on request. The managers decision is final. Any fraudulent claims of non-receipt will be dealt with with full legal force. This does not affect your statutory rights.

We are so confident that the Enerjii bracelets work that we're prepared to give you your money back if it doesn't work. We have thousands of happy customers and we try our best to ensure that every customer is satisfied with the products.

We do not accept returns if they are sent before the 90 days. The products work over 99% of the time and in some rare cases they do not achieve the desired results.  We do not offer refunds if you stop using it and want to return it after you have used it for less than 3 months.

Only 1 refund and guarantee per customer per household. This means you should only order 1 item to see if it works and then you can return that item for a refund. You cannot purchase more than one item or a combination of items then use all of them then get a refund for all of them.

If you have any questions just drop us an email and we will try our very best to assist.

This does not affect your statutory rights.